Study highlights gender disparity in AI's impact on Africa's outsourcing sector

A recent study reveals that women in Africa’s outsourcing sector are disproportionately at risk of having their jobs replaced by AI, with tasks performed by women 10% more vulnerable to automation than those done by men. This shift threatens to deepen gender inequalities unless proactive measures are taken to upskill the workforce.

The report also warns that Africa’s outsourcing growth may slow, emphasising the need for better investment in training and AI skills. With AI creating opportunities for higher-skilled, better-paid jobs, there is a crucial need to invest in talent development to avoid exacerbating unemployment and inequality.

Explore the full article to learn about the implications for Africa’s future workforce and the role of AI in shaping the continent's economy.