Walmart taps OpenAI for employee training

The pairing of one of the world’s largest retailers and a leading AI technology company marks a major moment for the retail industry.

“The future of retail won’t be defined by technology alone — it will be defined by people who know how to use it,” Walmart U.S. President and CEO John Furner said in a LinkedIn post Thursday. “By bringing AI training directly to our associates, we’ll enable our people to maximize the benefit of AI-powered technology — giving them the skills they need to rewrite the playbook and shape the future of retail.”

The news builds on a slew of recent AI-related updates from Walmart.

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